Beautylacehair Refund return policy

Your satisfaction is our goal. If you are unhappy with your purchase, please contact with us by email ,whatsapp or text message(+1-305-204-8383) . The unauthorized returns will not be accepted. Please remember lace hair product, please dont cut lace.  Bundles, hair extensions, please dont cut the bundle. We will issue you a refund by Paypal.

 Beautylacehair return policy

Refund return tips:

1.We recommend shipping packages back using USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for lost packages or stolen packages. Without proof of receipt and delivery, we will not issue return credit. 

2.Returned items must be uncut and unstyled (free of any stains from makeup, deodorant, or wear). If you feel our hair have problems, please tell us by Email,Whatsapp or text message(+1-305-204-8383) within 14 days of receipt. If you believe you have received an incorrect item, please contact us within 14 days of receiving your package. Contact email: info@beautylacehair.com or text message(+1-305-204-8383)

3. No-restocking to be charged to the consumers for the return of the product. If the returning is due to buyer’s problem. We does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an “un-deliverable” address. When delivered, the unauthorized rejection is not allowed, and the cost of unauthorized rejection/return will be borne by the buyer.

Refund and Returns Policy

Refund:

1.If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will provide a full refund for you;

2.If the returning is due to buyer’s problems (Such as: Don’t like/want, Order wrong product/size ), we will remove $20 from your refund as loss of freight and handling fee, and please contact with us for returning within one month of received.

3.Once your return is received and inspected, we will send you an email or text message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed at once, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you no longer use the original card, please contact us in advance.

4.If you have any problems with order/products/payment, please contact with us at first. If you return the items without contact with us, or if there is no reason to dispute, we will not ensure your refund and make a complaint according to the policy.

Cancellation & Exchange:

You can cancel your order/item within 2 hours through our customer service email (info@beautylacehair.com) or text message(+1-305-204-8383). For more than 2 hours, we can’t make sure if successful.

Once your order has been shipped out, we will not be able to change/cancel it for you.

After the order is shipped out, if you need to exchange it for the same item, send us an email at info@beautylacehair.com or text message(+1-305-204-8383) for the Return Info.

Reserved Rights Regarding Returns:

We reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

1.An irregular or excessive returns history;

2.An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items;

3.Potential fraudulent or criminal activity.

The incorrect items sent to us will be discarded upon receipt.

Excessive Returns: Our Customer Protection Team also handles situations in which a customer return history may be indicative of fraudulent activity . In these situations, the Customer Protection Team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a customer, we must ensure the safety, welfare, and comfort of all customers across the globe.

Thank you for shopping in beautylacehair store.

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Your satisfaction is our happiest thing. To provide you with high-quality products and beautiful prices is also what we have been striving for. Wish you a happy shopping. Welcome you to visit our factory at any time and hope that we will cooperate for a long time.

Beautylacehair welcome you.

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Refund and Returns Policy

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